Privacy handled with care and respect.

We may collect personal information you choose to share with us through our contact form, email enquiries, service discussions, referrals, and other direct communication.

This can include your name, email address, the type of support you are seeking, and any details you include in your message that help us respond appropriately.

We use personal information to respond to enquiries, understand the support being requested, communicate about services, and manage our relationship with clients, families, partners, and community contacts.

Information is only used for purposes connected to providing care, handling enquiries, improving service delivery, and meeting legal or operational obligations.

We do not sell personal information. We may share information only when it is necessary to provide support, when you have asked us to do so, when it is required by law, or when there is a serious safety or safeguarding concern.

Where sharing is needed, we aim to do so carefully, respectfully, and only to the extent reasonably required.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While no digital system can be guaranteed to be completely secure, we work to keep personal information handled with care and limited to appropriate people and processes.

You can contact us if you would like to ask what personal information we hold about you, request a correction, or raise a privacy concern.

Privacy enquiries can be sent to enquires@giinagaycommunitycare.com.au. We will respond as reasonably and promptly as possible.

This page may be updated from time to time to reflect changes to our services, legal requirements, or privacy practices.

We encourage visitors to review this page periodically for the latest version of our privacy approach.